Privacy Policy

1. Information We Collect

When you use MultiLLM, we collect the following information:

• Account information: Email address used for authentication.
• Query data: The prompts you send and responses received from LLM providers, stored to provide conversation history and search features.
• Usage data: Basic analytics such as query count for subscription management.
• Payment information: Subscription status and billing history. Payment details are handled by our payment processor (Dodo Payments) and are never stored on our servers.

2. How We Use Your Information

• To provide, maintain, and improve the MultiLLM service.
• To route your queries to the selected LLM providers (OpenAI, Anthropic, Google).
• To store and display your conversation history.
• To manage your subscription and enforce usage limits.
• To communicate with you about your account or service updates.

3. Data Sharing

We do not sell your personal data. Your queries are sent to the LLM providers you select (OpenAI, Anthropic, Google) to generate responses — each provider's own privacy policy applies to data they process. Payments are processed by Dodo Payments. We do not share your data with any other third parties except as required by law.

4. Data Security

We use industry-standard encryption to protect your data in transit and at rest. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

Your conversation history is retained as long as your account is active. You may delete individual conversations at any time. If you delete your account, all associated data will be permanently removed.

6. Cookies & Local Storage

We use local storage and session tokens solely to keep you logged in and remember your preferences (such as dark mode and selected models). We do not use tracking or advertising cookies.

7. Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights or for any privacy-related inquiries, contact us at [email protected].

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].